timetables and opening hours
How old do you have to be to bounce?
Children need to be aged 5 and over to bounce unaccompanied in our Open Bounce sessions. Children aged 2-4 years can bounce in these sessions providing that they are always supervised on a 1:1 basis by parent/guardian/adult (over 18). We would also recommend that you bring your children to our dedicated Toddler Bounce sessions for the 5’s and under.
Are adults allowed to bounce?
Absolutely! We cater for any age, but please do note it can be quite strenuous so do go at your own pace!
What is the minimum age children must be to attend the park unaccompanied?
You’re welcome to attend the park alone if you are 12 years of age or older but will not be allowed onto the trampoline park without a signed waiver (signed by a parent/guardian or over 18).
We do not provide or accept responsibility for the supervision of children. Children under 12 must be always supervised at the park by a parent or guardian.
How do I book a session at Sky High?
The best way to secure your space is via our online booking process. You will need a debit or credit card to complete your booking and it’s advised that you watch our safety video and complete the waiver form prior to arrival. To book online simply click the “Book now” button, select the date and time you want to visit, the number of people in your group and follow the step-by-step instructions.
You can also book a session at the park as well as being able to pay in cash. However, priority is given to online bookings so depending on how busy the centre is, you may end up disappointed.
When do I need to show up for a session?
We suggest that you arrive 30 minutes before the start of your session. Because of how the centre runs, we have to stick to our session times. So if you don’t give yourself enough time to get to us before you’re due to start, we’ll only be able to let you use the remaining time for the session you have booked.
All participants must complete our mandatory safety briefing before being allowed on to the trampolines as well as completing our waiver/risk acknowledgement form.
So, leave a bit earlier, give yourself extra breathing space.
Do I need to sign a waiver?
Yes, everyone jumping is required to sign a waiver. Those under 18 need to have their waiver signed by parent/guardian or someone over 18. Once a waiver is completed it lasts for 12 months.
We strongly recommend that you complete our waivers online when you’re booking sessions. It’s right there for you, it’s easy to fill in and by completing it up front the waiver is linked to your booking, making entry into the park more straightforward when you arrive. For those who don’t complete the waiver online, there are tablets in reception that you can use to fill out your form, but it will take time and you may miss the start of your session as a result. It’s so much easier do it in advance of your arrival.
What should you wear to the trampoline park?
Bouncing around will make you sweat, guaranteed! Wear something you would for sport. Something loose fitting that let’s your body breathe. Wear a few layers as the park can be cold in the winter, but don’t worry you will soon warm up!
We cannot allow anyone onto the activities wearing any form of jewellery or other items which we feel may cause damage to you, others or the equipment.
Why do I need to wear your ‘special’ socks?
Our special ‘grippy’ socks are specially made to provide grip under foot. You have to use them, it’s for your safety and enjoyment ultimately.
Take your socks with you when you leave, give them a wash and remember to bring them back the next time you come to see us.
You can wear socks from other trampoline parks as long as they are in a suitable condition.
Can I jump with a medical condition?
For your safety, if you have any known medical conditions that may affect your ability to use our trampoline park, you must consult a doctor before attending your session and declare all details when you complete your waiver form.
Can I use the trampolines if I’m pregnant?
Unfortunately, you can’t. This would be unsafe for you and your unborn child.
Is trampolining dangerous?
If we’re being honest, yes, they can be. But with that said, jumping around on trampolines is no more risky than other action sports.
Don’t get too carried away and bounce beyond what you’re physically capable of. It can be tempting we realise, but it’s not worth spoiling a great time for is it?
We know the risks are there, so all of our staff have been trained to spot problems before they happen.
Are there any weight limits?
The upper weight limit for our trampoline park is 120kg (18 stone 12 pounds).
Can I bring my own food?
Unfortunately, no, but don’t worry, the café has food and drinks that you’ll need during your time with us.
We will of course make exceptions for baby food and specific disability requirements.
Can I hire the park for a private event?
Yes, we do hire out the park for exclusive use for events, team building activities, school/club trips etc. Email us with your requirements at email@example.com and we will get back to you.
What is the refund policy?
Refunds will only be given where there are exceptional circumstances. Please contact firstname.lastname@example.org for assistance.