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Front of house – including receptionists, party hosts

Front of house – including receptionists, party hosts


First impressions count. We are in the business of creating amazing customer experiences and it starts with you. As the first people our customers will meet we need the most helpful, most positive, most friendly people to welcome them and help them enjoy their experience.

Whether it be creating games and events for parties of excitable children, helping the stressed parents set up the party room or showing a customer where they can find a coffee and a quiet seat – we want your enthusiasm to be infectious

Responsibilities include

  • Welcoming customers – creating a fun and relaxed environment
  • Assisting customers to get checked in a quickly as possible
  • Guiding customers through our processes
  • Booking sessions and parties
  • Conducting safety briefings
  • Hosting parties – organising games and activities
  • Answering emails and phone enquiries
  • Keeping all areas safe and clean at all times

Skills required

  • A passion for customer service and safety
  • An outgoing enthusiastic character
  • The ability to work as part of a team
  • Confidence to speak to all ages of the public
  • Punctuality
  • Honesty

Additional skills ( beneficial but not essential)

Interest in trampolining, free running, parkour or gymnastics or general health and fitness
Previous customer facing experience

Apply for this position

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About the Author

By rachel / Administrator on May 10, 2017